Status hinzufügen

    1. 
    zammad run rails c

    2.

    --> Status unter "name" ändern.

    Ticket::State.create_or_update(
name: 'nice to have',
state_type: Ticket::StateType.find_by(name: 'open'),
ignore_escalation: true,
created_by_id: 1,
updated_by_id: 1,
)
    attribute = ObjectManager::Attribute.get(
     object: 'Ticket',
     name: 'state_id',
   )
   attribute.data_option[:filter] = Ticket::State.by_category(:viewable).pluck(:id)
   attribute.screens[:create_middle]['ticket.agent'][:filter] = Ticket::State.by_category(:viewable_agent_new).pluck(:id)
   attribute.screens[:create_middle]['ticket.customer'][:filter] = Ticket::State.by_category(:viewable_customer_new).pluck(:id)
   attribute.screens[:edit]['ticket.agent'][:filter] = Ticket::State.by_category(:viewable_agent_new).pluck(:id)
   attribute.screens[:edit]['ticket.customer'][:filter] = Ticket::State.by_category(:viewable_customer_edit).pluck(:id)
   attribute.save!
    Veröffentlicht